CAA-Québec recommended: what it means for you
Before recommending a business, CAA-Québec checks its licences, insurance, complaints and customer feedback. Here is what you gain.
In short
STM-Électrique is one of CAA-Québec’s recommended home businesses. To join, a business goes through checks on its competence, reputation, compliance and financial health. CAA-Québec members get a discount and a free conciliation service in case of a disagreement.
- Required permits and licences, complaints and years in business checked.
- Customer survey on work quality and service.
- Civil liability insurance and financial health checked.
- Members: 3% off the invoice, up to $100.
What CAA-Québec checks before recommending a business
CAA-Québec publishes the criteria for its network of recommended home businesses. They fall into four groups.
- Credibility and competence. Years in business, required permits and licences, professional affiliations and a check of complaints.
- Reputation. A customer survey on work quality, customer service and courtesy.
- Compliance. Registration with the Registre des entreprises du Québec, tax numbers and civil liability insurance.
- Solvency. A check of the business’s financial health.
In other words, before your first call, a third party has already looked at what you should have checked yourself: the licence, the insurance, the complaints and customer feedback.
What CAA-Québec members gain
A CAA-Québec member saves 3% on the invoice at a recommended home business, up to $100.
According to CAA-Québec, the offer does not apply to maintenance, to work paid by an insurer or to the deductible.
In a disagreement: free conciliation
CAA-Québec offers its members a free conciliation service when there is a dispute over work done by a recommended home business. The goal: reach an agreement.
The conditions, according to CAA-Québec:
- be a CAA-Québec member before the work starts, when making the request and during the conciliation;
- work done at your main or secondary residence;
- be able to provide the relevant documents: invoice, contract, warranty.
STM-Électrique, a recommended business
STM-Électrique proudly displays the “CAA Habitation recommended” mention. Our master electricians hold RBQ licence 5815-0137-01 and are CMEQ members.
In your home, only a master electrician can carry out electrical work. The quote is written and free.
What we do: our services. Who we are: About us.
Frequently asked questions
What does “CAA-Québec recommended business” mean?
That the business is part of CAA-Québec’s network of recommended home businesses, after checks on its years in business, permits and licences, complaints, customer feedback, insurance and financial health.
What discount does a CAA-Québec member get?
3% off the invoice, up to $100, except for maintenance, work paid by an insurer and the deductible.
What if I disagree about the work?
A CAA-Québec member can ask for CAA-Québec’s free conciliation, if they were a member before the work started and the work was done at their main or secondary residence.
Does CAA-Québec guarantee the work?
CAA-Québec describes its checks, the member discount and conciliation; ask the business about its warranty on the work. At STM-Électrique, the quote is written and free.
An electrical project?
A CAA-Québec recommended business, master electricians, and a price in writing before any work starts. Free quote.
4.9 from 549 Google reviews · RBQ licence 5815-0137-01 · CMEQ members · Free detailed quote
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Sources
Consulted on October 26, 2026.